Política de reembolso

Return Policy

At Lure, we strive to ensure our customers are fully satisfied with their purchase. If for any reason you are not completely satisfied with your purchase, we offer a flexible return policy that allows for returns or exchanges within 14 days of delivery.

All items must be unworn and undamaged in order to be eligible for return or exchange. Customers are responsible for the shipping cost for all return items, unless the item was defective or damaged upon arrival.

If the item you received has a quality problem, we offer a free return or exchange. In this case, please contact our customer service team: lureaccessory23@gmail.com within 14 days of delivery and provide photos of the defect or damage.

To initiate a return or exchange, please follow these steps:

1. Contact our customer service team at  to notify us of your return or exchange request.
2. Pack the item securely in the original packaging, if possible. Please include all paperwork, parts, and accessories. All products must be returned in good condition to ensure full credit.
3. Ship the package to the address provided by our customer service team. Please note that you are responsible for the cost of return shipping.

Refund Policy

Once we receive your returned item, we will process your refund or exchange within 3 business days. Refunds will be issued to the original payment method. Exchanges will be shipped to the customer at no additional cost.

Thank you for shopping at Lure, and please do not hesitate to contact us if you have any questions or concerns about our return policy.